Everything you need to get your Ponrai line running, from first sign-in to voicemail. Still stuck? Your coordinator is one email away.
When your number is activated, your welcome email contains three things: your +474 number, your line username (the 6-digit subscriber part of your number) and your line password. That's all you need.
Ponrai works with standards-based SIP calling apps. We test against Zoiper and Linphone (iOS, Android, desktop) and MicroSIP (Windows); most SIP desk phones work too.
Create a new SIP account in the app with server carrier001.bulak.org (port 5060), your line username, and your line password from the welcome email.
When the app shows "registered", dial the weather line on 4749000002 to hear your first call connect. Then call a friend.
Three formats work everywhere on the network; the bare 6-digit subscriber number is not dialable on its own.
| You dial | What happens |
|---|---|
+4742001445210 | Connects, international format |
4742001445210 | Connects, full number without the plus |
2001445210 | Connects, national format (country code omitted) |
445210 | Does not connect, bare subscriber numbers are not routable |
Whichever format you dial, the person you call always sees your full Bulakland number as caller ID.
Every Ponrai line includes a voicemail box. If your line is off or you don't pick up within 30 seconds, callers are invited to leave a message.
Dial *97 from your own Ponrai line to hear your messages. Your line's identity is the key, no PIN prompt on your own extension.
Dial *98 from any Ponrai line, then enter a mailbox number and its PIN. Handy for checking your messages from a family member's phone. Your PIN is in your welcome email; contact your coordinator to reset it.
First the basics: server carrier001.bulak.org, port 5060, and the exact username and password from your welcome email (the username is the 6-digit subscriber part of your number, not the full number). If those are right, check that your network allows SIP traffic, some office firewalls block it. Still stuck? Email your coordinator.
This is almost always a firewall or NAT issue on your local network blocking the audio stream. Try another network (e.g. mobile data) to confirm, then enable the "random ports" or STUN option in your app's audio/network settings.
No, the Ponrai network is voice and messaging only. Video calling was evaluated and not taken forward.
Six-digit subscriber numbers are only unique within a single carrier, so the network requires at least the national format (class + carrier + subscriber, e.g. 2001445210). This guarantees a dialed number means the same thing from every phone in the Kingdom.
Your line only rings on the device where it's currently registered. If you recently opened your calling app on another device, that device took over the registration. Open the app on the phone you want to ring and let it re-register.
Your subscription email contains your personal stream link. Open it in a browser, or paste it into a media player like VLC ("Open Network Stream"). See the Ponrai TV page for details.
No. The Ponrai network does not carry emergency-service calls and must never be your only means of reaching them. Keep access to a fixed line or terrestrial mobile network for emergencies.
Ponrai Mobile support is coordinator-based: the person who activated your number is your point of contact, and replies come from a real human, usually within a day. Reply to any email from your coordinator, or submit a new request and mention your existing number.
Get your +474 number and your coordinator will walk you through setup personally.
Get your number